Description

Forgot Your Password?

1. Go to the login screen.

Navigate to yourdomain.com/login or yourdomain.com/wp-login.php.

2. Select “Lost your password?”

Click the Lost your password? link beneath the login area.

This will prompt you to enter your email address or username. You will receive an email message with instructions on how to reset your password.

Changing Your Password

1. Login

Log into your user account.

2. Go to your profile.

Access your profile by either:

Selecting Edit Profile from the dropdown that appears when hovering over your Username in the top right hand corner of the screen.

Selecting Profile from the options under the Users section in the left hand navigation menu.

3. Set New Password

Scroll down to the Account Management section. Click the Set New Password button. This will autogenerate a new password, however, you may replace this if you would like to set your own. The Strength Indicator bar below the password field will change based on how secure your password is.

Security Note: If you are resetting your password because you believe your account has been jeopardized, we suggest using the “Log Out Everywhere Else” button to ensure all existing and active logins with your account have been ended.

4. Update your profile.

Scroll down to the very bottom of the window and select the blue Update Profile button to save the changes to your account.

Having Trouble?

That's okay, we get it! These things can be a little overwhelming, or sometimes they just don't work the way they should. Not to fret, let us know what you're struggling with and a member of our team will be happy to help guide you through the process.
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